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After-sales Technical Assistance Service |
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The experience gained
through many years of work in direct
contact with our customers has taught us the importance of
meeting customer needs promptly and offering
valid support in the form of technical assistance. The existence
of an efficient after-sales service
that is capable of handling the various technical issues on-site directly
and professionally is the only way of ensuring this. |
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Besides this service,
Mantovanibenne also provides
more detailed customer assistance through the following:
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prompt
intervention of qualified technicians who ensure that
the machinery is in perfect running order, thereby limiting
costly interruptions of work schedules |
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telephone
support for requests for spare parts and estimates regarding
repairs on-site or at our facilities |
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a warehouse
storing over spare parts that are always kept in stock |
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clearly
written, user-friendly manuals for reference |
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an annual
routine maintenance plan that takes the burden of all
maintenance-related problems off the customer and keeps the
equipment at a level of perfect efficiency |
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The possibility of
receiving technical information, at any time, regarding the maintenance,
installation and the use of our equipment, ensures an extra
advantage for your company. |
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